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Words that Heal Bullying and Body Shaming

10/9/2024

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What do you say to a child who’s been bullied or body shamed?   
 
Being repeatedly fat-shamed and ridiculed can leave lasting scars.  But a new study of 341 bullied teenagers, now an average of 25 years old, shows there are words that can help them recover.  
 
Parents and friends usually try and reframe a nasty comment in a positive way – like telling a fat-shamed teen they are “big-boned” or “curvy.”  There might be better approaches, according to forthcoming research in the International Journal of Child and Human Development.

One approach is to focus on how the bullied person – perhaps unknowingly – makes other people feel good.  “For instance, you might say how their eyes light up the room, or how their smile is infectious,” according to lead researcher Valerie Wansink, from the Lansing Central School District in New York.  “Bullying makes people feel alone and disconnected.  This approach makes them feel connected and valuable.”

A second group of bullied people reported hearing an “anchor” word that eventually became a positive part of their identity.  Being called ‘mesmerizing,’ ‘striking,’ or ‘quietly graceful’ was something that really stuck with people and became part of how they see themselves – even years later.

Boosting up a bullied teen by giving them an anchor word that could influence their identity or by saying how they uniquely influence others isn’t easy.  “The more thought you give to who your child is or who they could be, the more your words might heal,” said Wansink.

Although 32.3% of body shaming related to weight, teens were also attacked because of their height, skin, hair, and specific features such as their nose or teeth.  The most memorably hurtful comments were exaggerated comparisons or derogatory nicknames.  The web-based survey involved an international group of English-speaking people (79.5% female; average age 25.03 years) who had a body shaming or bullying experience as a teenager.
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The article is being published in the forthcoming issue of the International Journal of Child and Human Development. The full paper can also be accessed at www.TheThirdLook.org.
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Words that heal Bullying and Body Shaming
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Why High School Band is Cool

7/30/2024

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​Kenny G is the universe's highest-selling jazz musician, and he magically appeared behind me at the Syracuse Jazz Festival.  His band opened with three standing ovation songs before he spoke.
I’ve been lucky enough to see tons of great concerts – from Led Zeppelin about 50 years ago to Bruce Springsteen about 50 days ago.  When all of these musicians make their opening remarks, they usually exude cool attitude or unrestrained ego.  None of them said what Kenny G said next.
 
He talked about the debt he owes to his high school music program.  
 
He held up his sax and told people it was the same saxophone his Mom and Dad bought for him 50 years ago in high school band.  He said he was playing with these same guys for over 40 years.  He went on to say they all got their start in their public high school music programs.  
 
He then introduced each person by saying what their hometown was and naming the specific high school they attended.  For instance, he and his keyboard player had met in Franklin High School jazz band in Seattle and have played together ever since.  

In 50 years of watching concerts, I've heard superstar musicians sing that "we don't need no education, we don't need no thought control," or about throwing fastballs during their high school glory days.  I've only heard one of them ever say how grateful they are to the education they got in public high school, and how grateful they are for their music teachers. 

As amazing of a musician as this guy is, I think he's probably also an amazing person.

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How to Meet a Hero and Be a Hero

12/2/2022

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“Never meet your hero” is a microphone-dropping expression.  
 
Whatever happens, you risk being disappointed, they say.  Like seeing a peacock up close, heroes just don’t look so magical in the bright light.  Sometimes that’s the fault of them being human; sometimes it’s the fault of the stratospheric expectations we have for every dimension of their life.  

This is what people say, but you don't have to believe it.
 
“Hero” here is being used liberally, and not in the “saving a flaming busload of school children” sense.  Bruce Springsteen or Sandra Day O'Connor might be your hero.  Your distant uncle or your 12th grade English teacher might be your hero.  And you might be a hero to someone because of what you’ve done, given, or who you are.
 
There are only two books by living authors that I read so many times that their authors became heroes to me.   The first book I read 35 times when I was in college.  When I graduated, I wrote the American author to thank him, but never heard back.
 
The second book I read more recently, and have reread my notes of it at least 20 times since.  I wrote the French author to thank him, but never heard back.  After a couple more tries with a couple other email addresses, I got a short thank you.
 
Years passed. 

​My family and I were going to France for a conference over Thanksgiving.  In spite of the “Never meet your hero” advice, I emailed this man a couple weeks before we left.  I asked if he would like to meet for coffee, lunch, dinner, or whatever.   He chose the “whatever” option in a very big way.
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Day 1. He and his family took us to dinner
Day 2. Took us on his favorite "hidden surprises of Paris" tour
Day 10. Came over to our apartment for dinner and silly laughs
Day 12. Bid us farewell with a "good luck" college present for my oldest daughter
 
Here’s what stuck me.  What I most wanted to talk about when I met him was his book (and others he wrote).  I had 40 hours of questions and praise. Yet that wasn’t what he wanted to talk about for more than just a few minutes.  He wanted to talk about marriage, delivering pizza (which we both did as teenagers), kids, ups and downs, faith, food, the 1754 French-Indian War, morning routines, board games, bike riding,  . . . almost everything but his books, and that's why Alexis Beuve is a hero to me.
 
He made me meet him not as a hero, but as a person who had a lot of other meaningful dimensions to connect with.  He also did so in a very humble and giving way.  This had a much bigger impact on me than if we would have talked 40 hours about his books like I had originally wanted.  It made the impact of his books on me even greater.
 
“All actual heroes are essential people. And all people are possible heroes,” said E.B. Browning. This is easy to forget.  We forget to cut our heroes slack – hey, they’re just human. 

We might also forget that we could be a hero to someone and we might need to be sure we act humble and human. 
 
We might not be a flaming bus-saving headline hero, but we might be a hero to someone we don’t know.  Being that humble, connecting, interested person will be your antidote to the “Never meet your hero” warning.

Related Readings on Heroism

"Profiling the Heroic Leader"
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Calling Your Mentor for Thanksgiving

11/23/2022

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No one has a cousin named Tarzan.  No one has a best friend named Goat Boy.  That’s because we’re not raised by apes or goats, but we're all raised, socialized, and helped by other people.  
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Some of these people are obvious:  parents, close relatives, coaches, and some teachers.  But a lot of others aren’t nearly so obvious.  They might be that person who recommended we go to one school versus another, helped get us a job, helped lend a hand during a difficult time, or saved us from a desert island that one time by paddling through shark infested waters using only his right arm.

With Thanksgiving coming up, it can be a nice chance to hit pause and think of 2-3 nonobvious people who might have done a small thing that made a big difference in our life.  Doing something as simple as this can do your soul good.  On one extreme, it reminds us that we aren’t the self-centered Master of our Universe as we might think when things are going great.  On the other extreme, it reminds us that there are a lot of people silently cheering for us when we might think things aren’t going so great. 

What do you suppose would happen if you tracked these people down and game them a call?  It’s four steps:  
            1. Find their phone number and dial.
            2. “Hey, I’m ___; remember me? How are you?”
            3. “It’s Thanksgiving. I was thinking of you.”
            4.  “Thanks”
For about the past 30 years, I’ve tried to do this each Thanksgiving.  It used to be the same 3-4 people (advisors and a post-college mentor), then a couple more, and this year I’m adding a new one.    For some reason, I always look for an excuse why I shouldn’t make these calls. I always find myself pacing around before I make the first call.  Part of me thinks I might be bore them, or they already know it, or it’s interrupting them, or that it’s too corny. 

Yet even if I have to leave voice messages, I’m always end up smiling when I get off the phone.  I feel more thankful and centered.  Maybe they feel differently too. 
Still, there’s some years I never made any calls, because I had good excuses.  Maybe it was too late in the day, or they were probably with their family, or I called them last year, or I didn’t really have enough time to talk.   I’m sure they had some good excuses – way back when – as to why they didn’t have time for me.  I’m thankful they didn’t use them. 

If you can think of 2-3 people you’re thankful for who might not know it, you don’t have to wait until Thanksgiving next year to tell them.  They won’t care that you’re a little bit late or a whole lot early.   It’s only 4 steps.
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The Inimitable Frederick E. Webster, Jr.

6/28/2022

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Photo:Tuck Communications, 5-31-22
Some people have a rare aura around them.  It's an aura or a glow that something is going to be different because this person is in the room.  Or it's that something is going to be different because this person is in charge, or at the podium, or even at dinner with you.

Fred Webster had this aura.  Some people saw it when he was a marketing professor. Some saw it when he was the Executive Director for the Marketing Science Institute (MSI).  Some saw it when he started the Tuck Summer Marketing Executive Program, or when he was a volunteer fireman Etna, NH.  Others even saw it when he was sitting across from them at a recruiting dinner.  I think he had this aura around him all the time.


There's a great story that during WWII, Winston Churchill was attending one of Franklin Roosevelt's White House  cabinet meetings in Washington DC.  He was seated off to the side of the large cabinet table where all FDR and all of the cabinet Secretaries were seated.  Roosevelt cheekily said to Churchill, "Winston, I bet you wished you were sitting at the head of this table."  Churchill replied, "Anywhere I sit is the head of the table."  

Anywhere Fred sat seemed to be the Head of the Table.  At board meetings for the Marketing Science Institute, all of the marketing professors would crowd around CEOs.  All of the CEOs would crowd around Fred.   He was serious when the topic was heavy, entertaining when the topic was light, and always, always pithy and interesting.  I had never heard of the words "turner of a phrase" until meeting Fred.

Fred grew up on a hard-working dairy farm in Upstate New York, not far from not far from Auburn.  He must have done very well in school because a scholarship to Dartmouth and to Tuck followed, along with a PhD from Stanford, and an inimitable career of impact that continued long after he retired.  

He did well wherever he was planted, but he also did well when working with wherever you were planted.  At one point a veteran janitor at Fred's school commented that in 25 years as a janitor, Fred was the only professor who knew him and greeted him by name.  Trees that grow in strong winds on dairy farms grow deep roots.

I used to write down the prophetic, or funny, or pithy, or interesting one-liners or stories Fred would say.  They were Websterisms.  They might be something he said in a meeting, executive education class, at lunch, or while passing each other in the hallway.  I'd scribble them in a notebook because when I would reread them they would either make me laugh or think.  After reviewing them over the years, some of them stick.  

When I learned about Fred's passing earlier this month, I wanted to share what he meant to me to my three teenage daughters (who had only heard snippets about him over the years).  After dinner, we migrated to the living room, as I scrambled off to find my book of Websterisms.  Since I couldn't quickly find it, I had to wing it.  Probably for the better.  Instead of spending the rest of the night reading an endless list of funny quotes or insightful life lessons to three highly distractible teenagers, I spent it telling stories of what I remember Fred doing -- and being -- for other people.

I'd like to think that as they heard the stories, they saw the aura and the glow.  

If you knew him, you might even see it in his photos.


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Photo:Tuck Communications, 5-31-22
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Frederick E. Webster, Jr.

PictureObituary from the Valley News


​TUCSON, AZ — Frederick Elmer Webster, Jr. passed away on Tuesday, May 24th, 2022 in Tucson, Arizona with his wife Mary Alice and daughter Lisa by his side. Fred was born on October 22, 1937 in Auburn New York, the son of Fred and Evelyn Webster.


Fred grew up in Auburn, New York and met Mary Alice while attending Auburn High School. They were married for 66 years.

Fred was a scholar, teacher, father, and husband with a deep devotion to family, community and service. He was a class of 1959 graduate of Dartmouth College establishing lifelong friendships with many of his classmates. He continued his education earning an MBA from the Tuck School of Business at Dartmouth in 1960 and a PhD from Stanford University in 1964. By the time he completed his work at Stanford, he and Mary Alice had three children; Lynn, Mark and Lisa.
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Fred moved his young family to Tenafly, New Jersey for a brief time to explore the business world in New York City. He quickly discovered that the commuting life was not for him, and moved the family to Hanover, NH in 1965, where he began his career with the Tuck School. They moved to Etna, NH in 1968 and lived in an idyllic setting on 200 acres of land. Fred and Mary Alice and the kids had a small farm on the property with sheep, chickens, a few rabbits, cats and dogs. When he was not at the Tuck School or at the fire department, he was out in the fields on his tractor. He loved working the land and still found ways to work outside in the desert heat of Tucson.

He was a disciplined scholar and teacher. A professor of management, his area of expertise was marketing. He had a strong reputation in the field and was a pioneer in the areas he studied, making significant and enduring contributions.
Service to his community was deeply important to Fred. He served on many local and national boards. And everyone knew the importance of his commitment as a volunteer firefighter with the Etna Fire Department for over 20 years. His Tuck colleagues recall one day when a small fire erupted in Byrne Hall, he was the first on the scene and ready to go. He had spotted the smoke from afar, exclaimed to colleagues, “Well, that isn’t right!” and quickly dashed off to gear up. He also joined the Southport Fire Department in Southport, Maine where he and his wife would spend summers. Upon retiring to Tucson Arizona, he served as a volunteer with the Sherriff’s Auxiliary.

Fred loved cars. He drove several different models of Mercedes - all with the recognizable FEW plates. On his 50th birthday, Mary Alice surprised him with a 1937 Ford Woody. He spent many happy hours driving around town and to car shows.

A lifelong educator and learner, Fred continued to find ways to teach and research when he retired to Tucson. He was a visiting scholar and lecturer at the Eller College of Business at the University of Arizona, and he remained engaged with Tuck’s executive-education programs and marketing faculty colleagues.

He is survived by his wife, Mary Alice; daughters, Lisa Webster of Tucson, AZ; Lynn Webster Brink and her husband Russell of Sun City, AZ; daughter- in-law Annie Dean and husband Doug Jones of Falmouth, Mass; grandchildren, Bene Webster of New York City, Henry Jones of Boulder, CO, Maddie Webster of Tucson AZ, Nick Lane and wife Heather of Anthem, AZ, Kelly Lane of Phoenix, AZ; and great grandchildren Riordan, Declan, Damon, Madi and Maxine. Fred is preceded in death by his son, Mark.

The family would like to thank Traditions Hospice of Tucson for their compassionate care in Fred’s final 24 hours that allowed him to be home.

A memorial service will be held at Saint Alban’s Church in Tucson on Tuesday, July 26 at 10am.

If you would like to make a gift in Fred’s memory, please consider Saint Alban’s Episcopal Church, 3738 N. Old Sabino Canyon Road, Tucson, AZ 85750 or the Tuck School of Business at Dartmouth College, 100 Tuck Hall, Hanover, NH 03755-9000.

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Choosing Your Friends on April Fool's Day: Remember to Laugh

4/2/2022

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​April Fool’s Day is a goofy holiday for most people.  But my Mom loved April Fool’s Day so much, she’d plan ahead for it. 
​• One year she baked oatmeal cookies with 10-in pieces of string in them and put them on a nice "Help Yourself" platter in the lunchroom where she was a secretary.  Dental floss cookies.  April Fools!  
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• Another year she turned a cake pan upside down and frosted it with thick chocolate frosting and piped "April Fool's" on it with white frosting. She then put paper plates and a knife next to it with a sign that said, “Help yourself.” Each person who came into the lunch room would greedily saw away on it until the sound of metal on metal led them to take a closer look at Iron Cake.  April Fools!
At dinner that night, she’d love to tell us about who laughed hardest at her April Fool’s joke that day.  The people she mentioned weren't always the the funniest or most gregarious people in the office; they were often the quietest.  What came to be oddly predictable was that the same people who laughed the most were also the ones she felt friendlier toward, and they were the ones she seemed to repeatedly bring up in other conversations on the other 364 days of the year. 
 
One of the best quotes about friendship is also one of the best quotes about laughter:  “We choose our friends not because they make us laugh but because we make them laugh.”  The most fun person to be around isn’t the funniest person in the room, but it’s the person who believes you are the funniest person in the room.  
 
It seems less cool to laugh than it used to be.  In social media, LOL stands for Laugh Out Loud  (I’m hip to these acronym things, just like I know WTF stands for Way Too Funny).  
 
What I often see happen – especially with my daughters’ friends – is that instead of laughing during a conversation, someone who's not even smiling will actually say “LOL."  It’s weird.  It’s sort of like having someone compliment you on your sweater or haircut without looking at it.  It' robotic. 
 
On April’s Fools Day my wife and I were having lunch at Panera.  At the table next to us, a senior manager was meeting with three employees who worked remotely for the company.  He clearly knew all of them, but not very well.  They were all earnest, and they asked good questions and seemed prepared.  But one of them stood out -- even to me at 10 feet away -- because she genuinely chuckled and laughed very easily.  Not leg-slapping guffaws, but just happy chuckles at what either the manager said, or what the others said, or what she said.  As their meeting progressed, more and more of the manager’s general comments and advice came to be directed to this woman instead of 1/3, 1/3, 1/3 to each of them.  I don’t know if she was the most productive, smartest, interesting of the three employees, but she was the one who stood out.
 
Who do you like most in your groups -- who makes it most worth sticking around?  Over the years I’ve played saxophone in several rock bands, and my favorite people in those bands weren’t the greatest musicians – they were the ones who laughed the most during rehearsals or shows.  I’m in a men’s group, and the two or three guys who make it most compelling to return to each week aren’t the ones who are necessarily the most insightful or most successful, they are the ones who laugh the easiest.  My favorite colleagues, students, and post-docs have also been the ones who laughed the most.  My Mom’s genetics speaking.
 
I don’t know if that chuckling Panera woman was the best of those three employees, or if the people who laughed at my Mom’s goofy April Fools jokes were the best in the office.  They are, however, the ones who are the most memorable.
 
Sometimes people say, “To find a friend you need to close one eye.  To keep them you must close both.”  If your eyes are closed, you’ll still be able to find them if they are laughing. 
 
Happy April 2nd.

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